things I know how to do, places I've learned how to do them, etc.

resume - pdf download 

visual design | interface & documentation design

I'm a seasoned Information Designer, skilled in user-centered design, product development, software requirements gathering, product documentation, and end-user training. I design, write, and edit with attention to detail, prioritizing the distillation of complex information into written and visual form for specific audiences. I'm an active listener with an autonomous work ethic, agile mindset, and demonstrated ability to think logically and critically, learn quickly, and collaborate well with others.

I'm proficient at Microsoft Office Suite, Adobe Creative Suite, Adobe FrameMaker, eCommerce platforms, content management systems (CMS), and just enough CSS, HTML, and JavaScript to be dangerous.